Lifting the lid on the black box of corporate real estate decision-making; dealing with surplus property

Purpose The purpose of this paper is to identify the variables that influence corporate real estate (CRE) decision-making and gauge their relative importance each other, thereby understanding consequent challenges/implications for CRE managers (CREM’s). Design/methodology/approach Interviews were undertaken with experienced CREM’s using causal network elicitation technique create decision networks they considered specifically defined scenario: dealing surplus property from a change business strategy. These illustrate complexity mental representations required realignment portfolio. key are more extensive than alignment theory suggests, namely, financial stakeholders. Additional identified include risk, lease accounting, costs, analysis, metrics motivational drivers. latter indicates self-esteem peer recognition benefits C-suite. Accordingly strategy needs incorporate both in terms creation implementation. Findings Accordingly, Originality/value This research appears be first looks detail at used by decision-makers while making decisions.